We may collect, store and use the following kinds of personal data.
1 Information about your computer and about your visits to and use of this website, applications and orders places (including pages viewed). The links you click on the site, the number of times you access the page and any such browsing information.
2 Information relating to any transactions carried out between you and us on or in relation to this website, applications, walk-in’s, pick up requests, including information relating to any purchases you make of our goods or services and information related to the geographical locations from where the services have been availed by the customers for their orders, delivery.
3 Information that you provide to us for the purpose of registering with us (including name, address, phone number, email address).
4 “Laundry Waves” will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. “Laundry Waves” is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double Click cookie) together to inform, optimise, and serve ads based on someone’s past visits to the Site.
5 “Laundry Waves” will use your personal information to provide personalised features to you on the Site and to provide for promotional offers to you through the Site and other channels. “Laundry Waves” will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. “Laundry Waves” will use this information to preserve transaction history as governed by existing law or policy. “Laundry Waves” may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of “Laundry Waves” for the purpose of creating additional features on the website, applications, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.
4 Administer the website.
5 Improve your browsing experience by personalising the website.
6 Enable your use of the services available on the website.
7 Send to you goods purchased via the website, and supply to you services purchased via the website.
8 Send statements and invoices to you, and collect payments from you.
9 Send you general (non-marketing) commercial communications.
10 Send you email notifications which you have specifically requested.
11 Send to you other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
12 Deal with enquiries and complaints made by or about you relating to the website. We will not provide your personal information to any third parties.
5 To the extent that we are required to do so by law.
6 In connection with any legal proceedings or prospective legal proceedings.
5 Security of your personal data: We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password – and firewall – protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password.
7 Your rights: You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee. You may instruct us not to process your personal data for marketing purposes by email at any time. It will take 7 Working Days to Process your request.
8 Updating information: Please let us know if the personal information which we hold about you needs to be corrected or updated.